Regarding product delivery delays (updated 12/4)

Dear Customers,

Thank you for your continued patronage of the Yamamotoyama Online Shop.

We are currently receiving many orders as we enter the gift season.
We sincerely apologize for the inconvenience caused to our customers due to the product being out of stock.

Delivery of ordered items may take 3 to 5 business days from the date of order.

In addition, delays are occurring due to increased logistics volume at Sagawa Express.
Please note that even if you specify a delivery time, there may be delays.

Sagawa Express Notice (Updated December 2, 2025)
https://www2.sagawa-exp.co.jp/information/detail/368/

Also, as of December 4th, there are collection restrictions in place, so we would appreciate it if you could take the time to read this.
https://www2.sagawa-exp.co.jp/information/detail/370/

We sincerely apologize for any inconvenience caused to our customers.

We apologize for any inconvenience this may cause and appreciate your understanding.